FAQs

What does the Zen Drum™ come with? 

Each package comes with: zen drum, 2 bamboo mallets, stylish carrying bag, 4 finger pads, a tutorial book (includes 15+ songs).

You can take your Zen Drum™ with you wherever you go! Bring to yoga classes, the office, or retreats.

DO you ship worldwide?

Yes! We ship both locally: USA and worldwide: Canada, UK & Australia. Local orders take 3-7 business days to be delivered to you and we ship within 1 business days. Our international shipping times varies depending on the location (from 5-10 days), but we always work to ensure high quality customer service, no matter where you are in the world.

Your 100% satisfaction is important for us. We offer a 60-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 60-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, item must be returned, we will provide you with the return label at no extra cost to you.
• For returns, please email info@harmonixdrum.com  with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that our company is responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• Once the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.